Privacy Policy
Effective date: [Insert date]
Gracious Movers (“we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal data you provide when using our website or contacting us directly.
1. Information We Collect
We may collect and process the following personal information:
Your name
Your email address
Your phone number
Pickup and delivery addresses
Any additional information you choose to share with us via our forms, email, or phone
We do not collect or store any payment information via our website.
2. How We Use Your Information
We use the information we collect to:
Respond to your enquiries and provide quotes
Arrange and carry out moving or storage services
Send service-related communications
Improve our services and customer support
Comply with legal obligations
We will never sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process your personal data based on:
Your consent, when you contact us via our forms or email
The performance of a contract, when you use our services
Our legal obligations, such as maintaining records for tax purposes
Our legitimate interest, such as improving our services and operations
4. Data Storage and Security
We store your data securely and take reasonable technical and organizational measures to prevent unauthorized access, loss or misuse.
We only keep your personal data for as long as necessary for the purposes described in this policy, or as required by law.
5. Your Rights
Under data protection laws, you have the right to:
Access the personal data we hold about you
Correct any inaccurate or incomplete data
Request deletion of your data (where applicable)
Withdraw consent at any time
Lodge a complaint with a supervisory authority (e.g. the UK’s ICO)
To exercise your rights, contact us at:
📧 [info@graciousmovers.com]
📞 +44 (0)20 7101 3940
6. Cookies
Our website may use cookies to improve user experience. You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy (if applicable).
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing personal data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective date”.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Gracious Movers
📧 info@graciousmovers.com
📞 +44 (0)20 7101 3940